For renters in NSW & Victoria
Agent claiming part of your bond?
Reply properly in 15 minutes.
Check whether each deduction is really damage or just fair wear and tear, see your deadlines, and generate an item-by-item reply letter with an evidence checklist you can take to NCAT or RDRV.
Runs entirely in your browser. No account. Nothing you type is uploaded or stored.
Is this deduction fair? Free
Pick what they're charging you for. We'll compare it with the official fair-wear-and-tear examples for your state and flag the arguments you have.
What to do now in New South Wales
Sources:
Build your reply pack
Add each item they're claiming for and tick the reasons that apply. You'll get a personalised reply letter, an evidence checklist and a summary table for the tribunal — ready to print or save as PDF.
Unlock your full reply pack — A$19
- Complete letter answering every item, with your state's rules
- Evidence checklist tailored to your claim
- Tribunal summary table (amount claimed vs. amount accepted)
- Print or save as PDF; edit as often as you like on this device
One-off payment via Stripe. No subscription, no account.
FAQ
Is this legal advice?
No. BondReply gives general information drawn from official NSW Fair Trading, RDRV and VCAT guidance, and helps you put your own case in writing. For advice about your situation, contact your local tenants' advice service — it's free (e.g. Tenants' Union of NSW, Tenants Victoria).
What's actually free?
The deduction checker, the step-by-step guide and a preview of your letter are free. The full letter, evidence checklist and tribunal summary are A$19.
Where is my information stored?
Only in your own browser on this device. There's no account and nothing is sent to us.
Does this work for landlords?
No — it's built for renters responding to a claim.
My state isn't listed.
We're starting with NSW and Victoria, where the rules are checked against official sources. Other states are next.